Give your trustees the tools needed to translate their experiences and interests into strong results on behalf of their libraries. Sally Gardner Reed draws on her years of success leading Friends of Libraries USA to provide trustees with straightforward, easy-to-read, guidance on how to make the most of their vital role. She guides readers through important issues including sustainable fundraising and advocacy, hiring and evaluating a library director,...

"Covering governance and organizational structure, management policies, and services relating to customers, circulation, information, and groups, this comprehensive how-to addresses each major library area. Follow these guidelines to: create sound and legally defensible policies; customize policies appropriate to your library's specific mission, customers, and size using proven work forms; serve customers more effectively by updating, clarifying,...